How to Find Your ADF License File and Support Code

The support code can be found in your license file.

  1. Open your license folder by inserting your authentication key (AKY) or collection key (CKY) into the USB port. Open my computer. Double click on your ADF drive as seen below. 
    1 - AKY or CKY - ADF License File and Support Code
  2. Double click the folder to open. The folder will either be called AKData, CKData.
    2 - AKData - ADF License File and Support Code
  3. This is where the ADF license file is located ending with the extension .lic.txt, select the desired file and right click to copy the file. If you are looking for the Support Code, right click on the license file and select ‘Open with’, and then click ‘notepad’ and follow the steps below.
    3 - License - ADF License File and Support Code
  4. The Support Code is 4-6 digit number after the word support. 4 - License Info Instructions
  5. If you have your product installed, go to the settings tab and view your license information.
    5 - Application ADF License File and Support CodeIf you have any questions, please reach out to support@adfsolutions.com and we'll be delighted to assist you. 
    Contact Support