In this how-to video, we will cover backing up and scanning encrypted iOS devices. This skill is important to know because encrypted iOS backups return more data than unencrypted backups.
When ready to scan the iOS device or create a backup of the device, make sure to follow the instructions regardless of whether the device has been recognized by the computer prior.
To initiate the scan, first select "Add Phone" and select "iOS". One should then either place the phone on airplane mode or verify that it is in airplane mode, and select "Next".
When an unencrypted iOS device is about to be imaged or scanned, a dialog will display asking for the pass code to be entered into the device. This will temporarily encrypt the backup to allow more data to be extracted.
Once the password is entered the backup will commence.
Once the back up has been completed you will be prompted to enter the password again to return backup to its original state if the iPhone was unencrypted to begin with otherwise you will be prompted with Backup Process Completed.